Archive for the ‘Care and Maintenance’ Category

Free Freon? Is it really free?

Friday, April 16th, 2010

Free service call. Free diagnostic with service call. Free repair with paid service call. Free furnace with air conditioner!! And now FREE FREON. I know you have seen them all before. That ad that screams an offer that is too good to be true. It makes you stop just a second and ask yourself, could this really be free- like that quarter laying on the ground of the parking lot- or is just a come on to get me to buy something else at an inflated price to cover the cost of the “free” offering?
I have always found there is no “free” in life, that free always comes with strings attached and sometimes those strings are not pleasant. The free service call, the free repair, the free furnace and free diagnostic are all priced into what you are charged for and in the end you pay more for usually inferior goods and services than if you had just used an honest contractor offering no free services.

Now comes the most harmful “free promotion” I have seen used as a marketing campaign to date: The offering of “free Freon” if your unit has a leak and needs a recharge of refrigerant. While this is a way to get in the home and pitch a new system to the homeowner with a leaky system which needs to be replaced, the danger of this advertising campaign is there will be people who have systems that leak thousands of pounds of Freon into the atmosphere every summer and they will take advantage of this program to simply put more Freon in their system only to have it leak out two or three times over the season. The problem with this is that Freon, which is just a brand name for R-22 refrigerant is actually difluoromonochloromethane which is a hydrochloroflurocarbon or HCFC, a poisonous toxic gas that when released into the atmosphere causes damage to the environment and the ozone layer. It is not something to be pumped into leaking systems to only leak out into the atmosphere. If you have a leaking air conditioning system, the proper course of action is the stop the leak and stop polluting the world for future generations.

If you call this company, they will gladly come out and pump your system full of difluoromonochloromethane at no charge and keeping coming back and filling it up at no charge as it leaches into the air we breathe. This is just not being socially conscious or “green”. They may think it is a good way to get into your home to try and sell you a new system, but in the real world, a lot of people will just opt to have their systems filled up over and over again, never really knowing what problem they are contributing to. A law was passed called the Clean Air Act and it called for the removal of Freon from our cars first then our homes and businesses. It is now illegal to keep pumping up a leaky air conditioner that has over 50 pounds of Freon in it and it is environmentally irresponsible to keep pumping up a home air conditioning system that will just contribute to a problem that will have long reaching ramifications for future generations.

I seriously doubt the company advertising this “free freon” promotion meant any harm. They are by all accounts an honest company that does good work. The heating & cooling industry is extremely competitive in the Atlanta area and we’re all looking for new and inventive ways to grow our businesses, but we have to make sure that we do it in an ethical and environmentally responsible manner.

The bottom line is this: Do not be fooled into thinking you are getting something for nothing. Repair or Replace your leaky air conditioner instead of just pumping it up. I still believe what my parents taught me years ago: Nothing free is worth having.

What’s a filter for? Not what you think…

Monday, March 23rd, 2009

As the warm spring weather arrives, homeowners frequently ask me if there is anything they can do to ready their cooling system for summer. There are a few simple steps that one can take to assure their system will be ready to take on the hot muggy days of summer. Over the next few months I will go in depth about some helpful cooling tips I have discovered over the years.
This month I would like to give you some insight on the first and most important step in summer cooling preparation-making sure to properly change the furnace air filter. This should be done every month during the months when either the heating or the cooling is operating. At under $3.00 a piece, it’s the best investment you can make in your home’s heating and cooling system, considering the fact that over 75% of the service calls we receive in the first thirty days of the cooling system involve a dirty or improperly-sized filter. Over three-quarters of the time, our technicians are cleaning dirty cooling coils, blower wheels and clogged condensate water drains caused by homeowners not changing their air filters.
Most of our customers incorrectly believe that the job of their furnace filter is to remove airborne dust, dirt and pollens from the air their family breathes. An even larger segment of our customers also incorrectly believe that the job of their furnace filter is remove pet dander, bird feathers, fish tank smell, cat pan stinks, small toys that junior threw down the floor grills and smoke from uncle Harry’s cigar at Christmas. Well, they are all wrong! The job of a properly designed and installed furnace air filter is to keep the cooling coil/radiator clean and efficient during the life of your system. Inside the duct work above your furnace is a cooling coil/radiator called the evaporator coil, and outside of your home is a device called the compressor/condenser. The job of the coil/radiator is to remove the moisture and the heat from the air in your home and just like the coil/radiator in your car, your home’s cooling coil needs just the right amount of airflow going though its tightly packed fins. Just as your car will overheat if your fan belt breaks, your air conditioner will overheat and stop working if coil becomes clogged with dirt.
The fan blades that provide this airflow are in your furnace and they are also protected and kept clean by a regular furnace filter changing. If your furnace blower or your cooling coil becomes clogged with dirt, a professional repairperson with have to be called as this cleaning requires removal of both components and is very costly.
A dirty coil/blower wheel will cause reduced airflow and possible icing of the compressor/condenser and cooling coil. This icing causes many problems including the complete destruction of your compressor/condenser. A unit with a dirty coil or furnace blower will run longer generating higher power bills and will not be as efficient in transferring heat as a clean coil and blower.
It is very important to use the correct size filter so that all the incoming air is directed through the surface area of the filter. Do not bend or fold a too large filter and make sure your filter is properly held in place by a wire retainer or clip. Remember there is up to 2000 cubic feet of air blowing through your filter and it will be pulled out of place unless firmly held in by a filter retainer clip. I can’t tell you the number of times I find a furnace filter all mangled up and torn by the blower and dirt just blowing right on the coil. It’s very hard to get the filter springs back in place after you change the filter. Try lying down on the floor and with a flashlight in hand partially crawl in the blower area to observe the filter spring clip holder. Keep at it until it latches in place. If you are lucky enough to have an external filter rack or holder, be sure and reinstall the door correctly to make sure no air leakage occurs.
If you are using those 99-cent blue fiberglass throwaway filters, STOP RIGHT NOW. Those filters are designed to stop dirt particles the size of junior’s toys he throws down the grills and they do a darn good job of it! But everything else smaller flies right through them and builds up on the surface of your cooling coil where it joins with condensate water to form a product “coil scrounge”. Invest in the MERV 8 1″ pleated filters that cost about $3.00 a piece at your local home improvement store. Make sure you buy a dozen at a time to make it easy to do. You will never remember to go to the store every month. If you have an air cleaner or a hard to find filter size do not give up. Give me a call and I will give you the name of a wholesale supply house in your area that WILL sell to you. I have spoken to the manager and they will be glad to help you directly. In the past I have heard from homeowners that supply houses will not talk to them unless they are “in the air conditioning business”. I will gladly give you the name and number of this one supplier you can purchase a full array of air cleaner and media filters at a very reasonable price.
By changing your furnace filter often and correctly, you can rest assured that you have done one of the most important functions in assuring continued comfort, efficiency and life span of your home’s heating and cooling system.

Your condensate pump is your friend!

Monday, March 23rd, 2009

 

There are a few simple and easy steps any homeowner can perform on their heating and cooling system that can help keep their equipment operating at peak performance. Last month I went over the importance of keeping a proper sized, clean filter in the air handler/furnace. This month we will go over one of the most overlooked parts of your air conditioning system, the condensate drain. The condensate drain system is one of those things that is out of sight out of mind until it fails and overflows potentially causing thousands of dollars of damage to your home and furnishings. With just a few simple steps this flooding and damage can be avoided.

First, it is important you understand what your condensate drain is. There is moisture in the form of humidity suspended in the air in your home and before your air conditioner can cool the air it has to remove the moisture. Water is removed from the air by a part of your cooling system called the evaporator coil. The coil sits in a large collection drain pan on top of or connected to the end of the furnace/air handler. The water sits in the drain pan until there is enough to flow into a white 3/4″ PVC drain line at which time it flows either into a gravity fed drain system and out the wall of your home or a small collection pump which pumps the water out your home in a small clear vinyl tube. The amount of water removed by your air conditioner in the summer can be staggering. Gallons of water are removed every summer day and if you do not keep this part of your air conditioner maintained, it will fail causing damage to your home. Most homeowners I meet with have owned a home sometime in their life that had a water leak from a clogged or inoperative condensate drain.

Locating your homes condensate drain should not be difficult. If your furnace/air handler is a upright type, the condensate drain line ties into the cooling coil right above the top of the furnace and it is a white plastic PVC pipe 3/4″ in diameter. If you furnace/air handler lays down in an attic or crawl space the drain line ties into the cooling coil about six or seven inches off the ground and is also almost always 3/4″ white PVC pipe also. The drain system is what we call a gravity drain which means the water flows slowly and is pushed out from the pressure of the standing falling water. The water removed from your air in your home gets mixed with the airborne dirt and it clogs up the drain line. Molds and algae grow in the drain pan and drain line and cause the water to back up and overflow onto the ceiling of an attic system or the carpet and flooring of an upright system in a basement or closet. Even a crawl space furnace/air handler condensate leak can cause trouble by often causing premature rusting of the furnace/air handler cabinet or coil cabinet.

There are a couple of ways of cleaning out the drain line and all can be performed by a homeowner with a few inexpensive supplies. The first thing you need to do is locate your drain line and look for a clean-out “tee”. The clean-out “tee” is a 3/4″ PVC plastic “T” shaped fitting right off your cooling coil. Sometimes it has a cap on it and sometimes it is just open to the drain. Put a funnel in the “T” and pour a quart or two of bleach into the drain. Go slowly as to allow the bleach to kill the mold and mildew . This should be done once a year at least. If your drain line is especially dirty and it has not been cleaned recently, you might want to take a garden hose and blow it out slowly with a little water pressure, or use a tank of compressed air to blow the crud out. If you have a condensate pump, the bleach will fill up the water resovior and turn on the pump cleaning out the viynal exit tubing.

If you do not have a clean out “T” on your system, it is very easy to add one. Go to your home improvement store and purchase a 3/4″ PVC “T” and a can of PVC glue. Cut the drain line with a hacksaw near the coil and glue in the “T” with the opening facing up.

For those of you with an attic system, there is another drain system to be aware of and that is the secondary drain pan and line. The secondary drain pan and line is there to catch any water that leaks from the primary drain system we have been discussing. The secondary pan is the pan that the furnace or coil sits in and it looks like a big cake pan with a drain line coming off it. Often times there is a float switch attached to it with wires and the job of the switch is to cut off your air conditioner before water damage can occur. Check this pan and make sure there is no water in it or no evidence of mineral deposits where water has dried and evaporated. If there is any evidence of water in your secondary pan you need to make sure that the problem is corrected by yourself or by a professional as the standing water will damage the bottom of the furnace cabinet..

With just a small amount of time and preparation, you can be assured that your condensate drain will flow freely all summer long and you will no longer have to worry about water stains or damage.

Hail damage to your a/c is costly

Thursday, January 22nd, 2009

by DAN JAPE of Reliable Heating & Air originally published May 2008

In the past few months, there have been many severe hail storms in and around the Metro Atlanta area and many homeowners have had damage to their air conditioners that is costing them many hundreds of dollars in wasted energy dollars and their insurance companies are misleading them in a effort to reduce their losses.

Your air conditioner remove heat from your home by pulling air through a coil that is very much like the radiator in your car. This coil/radiator has fins made of thin sheets of aluminum bonded to copper tubing and when these fins were struck by hail in the recent storms, they were bent and damaged to the point of reducing and changing the airflow properties of your home’s cooling unit. These fins are critical in the operation and efficiency of your air conditioner and they can’t be repaired. Most of the insurance companies handling these storm damage claims refuse to help the homeowners with these damaged air conditioners due to the fact that it is very expensive to replace these damaged coils.

The outdoor unit and the indoor cooling coils are now a matched set and in 2007 the federal government mandated that all air conditioners be 13 seer or better. This means that insurance companies must spend $2800 to $4000 to bring you back to the point you were before the storm and the fact that the majority of the air conditioners that were damaged were 8 or 10 seer means the homeowner is getting something more efficient than they had before and this is apparently the sticking point with these companies. They don’t seem to mind replacing the roofs or gutters damaged in these storms because they can be repaired with like quality and kind. But the fact that they have to “upgrade” a damaged cooling system has been the source of many problems for homeowners.

Insurance companies have been telling homeowners that this damage is just cosmetic and they can simply comb out the damaged fins with a coil comb and have an air conditioning contractor straighten out the smashed fins. This will never work and will not bring back the cooling efficiency and air flow the unit had prior to the storm. This would be similar to your insurance telling you to beat out the damaged fender in you car with a hammer after a wreck and insisting you be happy with the results.

Except in this case, you will suffer by higher cooling bills and lost cooling capacity for many years to come if these units are not properly repaired and replaced. Do not let your insurance mislead you into not pressing a claim on you air conditioner just due to fact that it still “cools”. If your cooling unit was dented by hail and the fins of your coil were bent, you will never have the same cooling you had before and your insurance company knows this. There is no way to put an exact dollar amount on what it will cost you, but over years of operation, it could be many hundreds of wasted energy dollars. Insist your insurance company treat this damage the same way they are treating your roof, replace it or repair it will a new or like kind product.

Please TURN IT OFF before you DESTROY it!

Thursday, January 22nd, 2009

This time of year we are besieged with desperate phone calls from homeowners who have noticed there cooling systems not working properly or frozen up with ice. If this happens to you, turn the unit off immediately. Turn it off as soon as you can get to the thermostat! I know this is a tough request when it is hot outside, but if you continue to run an air conditioner that is not cooling up to par, you are going to do harm to your unit, waste your cooling energy dollars, and ultimately may permanently destroy your cooling system. I know this may seem hard to believe, but a large share of dead units we replace are killed by the owner refusing to turn it off when cooling is diminished. The one thing you can be assured of is, a broken air conditioner will never repair itself, no mater how long you continue to let it run. Never! Ever!

Many times customers will place a service call for no cooling and then continue to run their system thinking it might work a little until we get there to fix it. This is when most damage is done to the unit due to the lack of proper operating conditions. A unit that has frozen will do no cooling at all regardless of what common sense tells you and continued running in this condition will kill a compressor quickly. When you see ice anywhere on the refrigerant line set, you are seeing just the tip of an iceberg. The ice is covering the indoor coil preventing air from passing over the fins and it is five to six inches thick after continued operation. If you do not turn and let it thaw, you will burn out your compressor while wasting your money running a compressor that is not cooling your home. Also, if the unit is not thawed when the repairman arrives, he will not be able to find the problem and repair it properly.

A lot of customers will turn the unit off after it freezes and it will thaw and they turn it back on to find it cools again and they call our office and cancel their service call. This is a bad idea! What ever caused the icing will do it again after prolonged running and you will continue to damage your compressor . If you notice ice on your air conditioner, the first thing you should check is your air filter, as a dirty filter will cause icing and this is one of the most common problems we find. The other causes are a lack of Freon or refrigerant, a dirty indoor coil or a bad indoor fan motor. If any of these conditions are the cause of icing or lack of cooling, you must have a technician repair your unit.

One very simple thing you can do to check you air conditioner is go outside to your outdoor unit and carefully observe a few things. First, look for any ice anywhere on the unit, inside on the compressor or on the lines. Next see if there is hot air blowing out the top of your air conditioner. The hot air blowing out your unit is the heat being removed from your home and if the air is not hot, your unit is not cooling properly. The last thing you can do is located the large rubber covered line coming from your house and connecting to your cooling unit. It should always be cold and sweating water off the copper line inside the rubber insulation. If it is just cool to the touch and not sweating cold, you need service. This simply check and observation could save you thousands of dollars in energy costs and unit repair.