Posts Tagged ‘air conditioner broken’

When it’s time, it’s time!

Friday, June 17th, 2011

by Dan Jape of Reliable Heating & Air

When it’s finally time to replace your old heating and cooling system, there will be many choices and different decisions to be made that will affect your comfort, efficiency and overall happiness with any new system selected. It would benefit anyone to become familiar with the different components and terms you will face when that day does arrive.

There are 3 separate pieces of equipment you have to replace when purchasing a new HVAC system and they are the furnace, the indoor cooling coil, and the outdoor condenser or air conditioner. You have choices of different furnaces and condensers, but generally there is only one coil for any system.

 

There are many different manufacturers of furnaces and many different models available, but there are really just  two distinctly different types of furnaces, single speed, single stage furnaces and two stage, variable speed furnaces. A single speed single stage furnace comes on full blast anytime it runs and the motor in it consumes $250 a year of A/C electricity. A two stage variable speed furnaces comes on gradually and only uses the amount of gas needed at any given time to heat your home and it’s blower consumes only $30 annually of D/C current. The Variable Speed furnace also comes with a special thermostat that actually allows the furnace to reduce the amount of humidity in your home by an additional 5 to 10%, and when it is drier  in your home, you can actually keep it warmer and feel the same comfort level, which will save you money.

 

You have many choices in different outdoor condensers and what you pick is critical in your comfort. There are two different types of outdoor units, single speed units and two speed units. The two speed units are the best choice for most homes in the south, as they can be large enough in capacity to handle the extreme hot days,  but because of their two speed design, they slow down to remove more moisture than a regular single speed condenser. The efficiency of these two speed units is usually so much better than a single speed unit that they can reduce the electric consumption by over 50% compared to your old cooling system you have in place now.

There are “builder grade units”, consumer grade units and top of the line units in both single speed and two speed. Builder grade units are units designed for a low, upfront price point and come with short warranties and will usually provide a shorter life span, as most builders are only interested in how a particular appliance operates for one year, which is the standard warranty a new home comes with.

 

Consumer grade units today come with a 10 year parts warranty and some companies offer a 10 year labor warranty or even a lifetime warranty if properly maintained.  Units such as these can last 18 to 20 years often times and are available up to 16 seer in most cases.

 

Top of the line air conditioners are loaded with safeties and controls that allow them to last 20+ years and cut operating costs up to 60% while doing the best job in dehumidification and cooling and come in single speed, two speed single compressors, two speed twin compressors and even solar powered. Units such as these are more expensive up front, but are a better investment in the long run, by offering superior operation, efficiency and comfort.

It helps in any market place to know about the different products that are available and it is always a good idea to get at least 3 different estimates to see if there is a general consensus to what each company recommends.

Don’t be fooled by “Piece Rate”

Monday, November 23rd, 2009

By Dan Jape of Reliable Heating & Air

There are many different ways to find and screen good contractors to perform work at your home. Some people prefer word of mouth and personal referrals. A number of people turn to Internet services such as Kudzu.com or Angie’s List. Others use the yellow pages or other advertising services when compiling a short list of companies to interview.

Whatever method you use, when selecting a heating and air conditioning contractor, one of the most important questions one should ask is whether sub contractors or employees perform the actual work. One would never want to use a company that uses subcontractors, as they are paid a set amount to perform a certain task and they have no vested interest in the outcome or quality of the job. They simply do the work as fast as possible so they can move on to the next job. They gain nothing by taking their time and making sure all the little extras are done properly. In the past, most heating and air companies that specialize in new construction residential installation work would use subcontractors so they could control the labor costs when building new homes. On the other hand, most heating and air companies that service and replace systems in existing homes all employed technicians that work by the hour and work only for that particular company.

Now, there is a new method of paying employees who replace and install heating and cooling systems that is designed to fool the homeowner into thinking they are not getting a subcontractor, but in reality they are. The method of payment is called “piece rate” and it is the most dangerous method of payment arrangement a homeowner could contract for. Under this method, a technician or installer is paid a certain amount of money to install each component or “piece” of equipment regardless of complexity or difficulty. The technician’s goal would to be installing a new system as quickly as possible so as to expend the least amount of time possible allowing them to move on to the next job. This method was developed by the managers of a certain large heating and cooling company as a method to control their costs and insulate the company of the ups and downs of the individual jobs. When a customer asks this company if they use subcontractors, they are told no without any mention of this other payment method. It is a dishonest way of tricking a customer into thinking they are contracting with a company that pays a technician for all the time spent at their home when in reality they are just getting a subcontractor who will not care about the finished product, only the time spent installing it.

One needs to ask their heating and cooling company they are considering hiring if the people installing or servicing their heating and cooling equipment are hourly workers paid prevailing hourly wages to work at their home and are not paid any type of “piece rate” or performance incentitive to perform this type of work. This same type of query would be appropriate for other types of companies one might be contemplating hiring. You will much happier with a contractor who does not employ this type of payment method. If you are unsure of how a company pays it employees, give me a call and I will be glad to give you what information I have from interviewing people who have worked for these “Piece Rate” companies.

AHRI news release 09/23/2009

Wednesday, September 23rd, 2009

For Immediate Release Contact: Colleen Hughes, AHRI Public Affairs
Direct: 703.600-0331
(excerpts)
Homeowners Urged to Replace Storm Damaged Heating and Cooling Equipment
Arlington, VA (June 12, 2008) — After a flood or hurricane, homeowners are advised to take important safety precautions with regard to their home’s heating and cooling systems, according to the Air-Conditioning, Heating, and Refrigeration Institute (AHRI), the trade association representing manufacturers of this equipment.
“A house or basement exposed to standing water can damage a home’s heating and cooling equipment — putting families at risk,” said AHRI President Stephen Yurek. “We advise homeowners to play it safe and replace, rather than repair flood-damaged heating and cooling equipment and systems.”
AHRI recommends that all inspection and replacement work on flooded equipment be performed by qualified heating and cooling contractors, not by homeowners.

“Homeowners can turn misfortune into opportunity by considering new, energy-efficient models that will lower their future energy bills,” said Yurek. “They also should ask their local utility about available rebates for installing new, energy-efficient heating and cooling equipment.”
Gas Furnaces and Boilers If there is any question whether flood water has reached a gas furnace or boiler, it should be checked by a qualified contractor. This equipment gas valves and controls that are especially vulnerable to water damage from floods — damage that might not be visible. Corrosion begins inside the valves and controls, and damage may not be apparent, even if the outside of the device is clean and dry. At a minimum, this damage can result in reliability problems.
Electric Furnaces An electric furnace consists of electrically heated coils, a fan to provide air circulation across the coils, and controls that include safety relays. As with a gas furnace, an electric furnace is susceptible to corrosion and damage from flood water, creating potential reliability problems or safety hazards. If there is any question whether flood water has reached an electric furnace, homeowners should have it checked by a contractor.
Propane Heating
Use extreme caution where there is the potential for propane leaks and have propane equipment checked, repaired and/or replaced by a contractor as quickly as possible after a flood. In every case, contractors must replace all valves and controls that have been in contact with flood water. The gas pressure regulator on a propane system should also be checked. This regulator contains a small vent hole to sense outside pressure. For effective gas pressure regulation, this hole must always remain unobstructed. During a flood, debris can easily plug the hole, causing dangerous malfunction or corrosion.

AHRI News Release Page 2

Radiant Ceiling Heat With this type of heating system, electrically-heated cables are embedded in the plaster or drywall ceiling. The cables warm the ceiling, which in turn warms the room by radiant heat. If the ceiling becomes wet from a flood, it can weaken and perhaps crack and the ceiling will need replacement. Although the electrical cables themselves may appear to be undamaged due to their tough, waterproof coating, there may have been large mechanical stresses on the cable, and a qualified electrician should be consulted to determine whether the cable can continue to be used.
Heat Pumps and Air Conditioning Systems Split air conditioning and heat pump systems have power and control wiring between the indoor and outdoor parts of the system, and piping through which refrigerant flows through the system. If flood water has repositioned either the indoor or outdoor units of a split system even by a small amount, there is a potential for refrigerant leaks. The system will then require major repair or full replacement.
If the refrigerant system remains intact after the flood, the entire system should be cleaned, dried and disinfected. Homeowners should have a contractor check the indoor and outdoor units’ electrical and refrigeration connections, including all control circuits. The decision to repair or replace should be made after consultation with a qualified professional on a case-by-case basis.
Ductwork If a house under storm repair contains a central forced-air system, attention should also be paid to the ductwork. A contractor will not try to salvage duct insulation that has been in contact with flood water, but will replace it because it is impossible to decontaminate. The contractor also will clean, dry and disinfect the ductwork itself. A thorough job will require disassembling the ductwork, but the silver lining is that such repairs will allow the contractor to seal joints in the ductwork and improve insulation to reduce heat and cooling loss.
Water Heating Systems Whether a water heater uses gas, oil or electricity, and it was exposed to flood water, the unit should be replaced. A new water heater is a relatively small investment, and replacing it is fairly easy to do. If the water heater was more than five years old, chances are a new unit will be more efficient, saving the homeowner money in the long run.
In a gas unit, valves and controls can corrode. In an electric unit, the thermostat and controls can corrode. In both types, the insulation surrounding the unit will likely be contaminated and will be nearly impossible to disinfect. In addition, the insulation takes a great deal of time to dry and can lead to corrosion of the tank from the outside.
Even if water heater components have been cleaned and the unit seems to operate properly, parts may corrode in the future. Both gas and electric water heaters have a pressure relief valve that can corrode and stick after being exposed to flood water. Homeowners should be sure, therefore, to replace this valve as well.
Government Aid For victims of some natural disasters, government aid may be available to help consumers finance the replacement of flood-damaged HVAC equipment. Homeowners should contact any of the offices set up by the Federal Emergency Management Agency (FEMA) to help flood victims in their area.
The Air-Conditioning, Heating, and Refrigeration Institute is the trade association representing manufacturers of air conditioning, heating and commercial refrigeration equipment. An internationally recognized advocate for the industry, AHRI develops standards for and certifies the performance of many of these products. AHRI’s more than 350 member companies account for more than 90 percent of the residential and commercial air conditioning, space heating, water heating and commercial refrigeration equipment manufactured and sold in North America.

Please TURN IT OFF before you DESTROY it!

Thursday, January 22nd, 2009

This time of year we are besieged with desperate phone calls from homeowners who have noticed there cooling systems not working properly or frozen up with ice. If this happens to you, turn the unit off immediately. Turn it off as soon as you can get to the thermostat! I know this is a tough request when it is hot outside, but if you continue to run an air conditioner that is not cooling up to par, you are going to do harm to your unit, waste your cooling energy dollars, and ultimately may permanently destroy your cooling system. I know this may seem hard to believe, but a large share of dead units we replace are killed by the owner refusing to turn it off when cooling is diminished. The one thing you can be assured of is, a broken air conditioner will never repair itself, no mater how long you continue to let it run. Never! Ever!

Many times customers will place a service call for no cooling and then continue to run their system thinking it might work a little until we get there to fix it. This is when most damage is done to the unit due to the lack of proper operating conditions. A unit that has frozen will do no cooling at all regardless of what common sense tells you and continued running in this condition will kill a compressor quickly. When you see ice anywhere on the refrigerant line set, you are seeing just the tip of an iceberg. The ice is covering the indoor coil preventing air from passing over the fins and it is five to six inches thick after continued operation. If you do not turn and let it thaw, you will burn out your compressor while wasting your money running a compressor that is not cooling your home. Also, if the unit is not thawed when the repairman arrives, he will not be able to find the problem and repair it properly.

A lot of customers will turn the unit off after it freezes and it will thaw and they turn it back on to find it cools again and they call our office and cancel their service call. This is a bad idea! What ever caused the icing will do it again after prolonged running and you will continue to damage your compressor . If you notice ice on your air conditioner, the first thing you should check is your air filter, as a dirty filter will cause icing and this is one of the most common problems we find. The other causes are a lack of Freon or refrigerant, a dirty indoor coil or a bad indoor fan motor. If any of these conditions are the cause of icing or lack of cooling, you must have a technician repair your unit.

One very simple thing you can do to check you air conditioner is go outside to your outdoor unit and carefully observe a few things. First, look for any ice anywhere on the unit, inside on the compressor or on the lines. Next see if there is hot air blowing out the top of your air conditioner. The hot air blowing out your unit is the heat being removed from your home and if the air is not hot, your unit is not cooling properly. The last thing you can do is located the large rubber covered line coming from your house and connecting to your cooling unit. It should always be cold and sweating water off the copper line inside the rubber insulation. If it is just cool to the touch and not sweating cold, you need service. This simply check and observation could save you thousands of dollars in energy costs and unit repair.