Free service call. Free diagnostic with service call. Free repair with paid service call. Free furnace with air conditioner!! And now FREE FREON. I know you have seen them all before. That ad that screams an offer that is too good to be true. It makes you stop just a second and ask yourself, could this really be free- like that quarter laying on the ground of the parking lot- or is just a come on to get me to buy something else at an inflated price to cover the cost of the “free” offering?
I have always found there is no “free” in life, that free always comes with strings attached and sometimes those strings are not pleasant. The free service call, the free repair, the free furnace and free diagnostic are all priced into what you are charged for and in the end you pay more for usually inferior goods and services than if you had just used an honest contractor offering no free services.

Now comes the most harmful “free promotion” I have seen used as a marketing campaign to date: The offering of “free Freon” if your unit has a leak and needs a recharge of refrigerant. While this is a way to get in the home and pitch a new system to the homeowner with a leaky system which needs to be replaced, the danger of this advertising campaign is there will be people who have systems that leak thousands of pounds of Freon into the atmosphere every summer and they will take advantage of this program to simply put more Freon in their system only to have it leak out two or three times over the season. The problem with this is that Freon, which is just a brand name for R-22 refrigerant is actually difluoromonochloromethane which is a hydrochloroflurocarbon or HCFC, a poisonous toxic gas that when released into the atmosphere causes damage to the environment and the ozone layer. It is not something to be pumped into leaking systems to only leak out into the atmosphere. If you have a leaking air conditioning system, the proper course of action is the stop the leak and stop polluting the world for future generations.

If you call this company, they will gladly come out and pump your system full of difluoromonochloromethane at no charge and keeping coming back and filling it up at no charge as it leaches into the air we breathe. This is just not being socially conscious or “green”. They may think it is a good way to get into your home to try and sell you a new system, but in the real world, a lot of people will just opt to have their systems filled up over and over again, never really knowing what problem they are contributing to. A law was passed called the Clean Air Act and it called for the removal of Freon from our cars first then our homes and businesses. It is now illegal to keep pumping up a leaky air conditioner that has over 50 pounds of Freon in it and it is environmentally irresponsible to keep pumping up a home air conditioning system that will just contribute to a problem that will have long reaching ramifications for future generations.

I seriously doubt the company advertising this “free freon” promotion meant any harm. They are by all accounts an honest company that does good work. The heating & cooling industry is extremely competitive in the Atlanta area and we’re all looking for new and inventive ways to grow our businesses, but we have to make sure that we do it in an ethical and environmentally responsible manner. Pumping “free Freon” into the atmosphere is not something we should do in any way shape of form!

The bottom line is this: Do not be fooled into thinking you are getting something for nothing. Repair or Replace your leaky air conditioner instead of just pumping it up. I still believe what my parents taught me years ago: Nothing free is worth having.