East Point
Georgia

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Reliable

Reliable Heating & Air has been East Point's top choice for Heating and Air Conditioning services since 1978. Our highly trained technicians service all types of systems including Trane, Lennox , Carrier and Goodman, and it doesn't matter if we installed the system or not - we can fix them all.

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Comfort As A Service

Enjoy all the benefits of a new Trane heating & cooling system and NONE of the burden of costly repairs, maintenance, financing charges or coming out of pocket for unexpected thousands.

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Reliable Heating & Air offers different financing programs for our customers and we help you find the program that's just right for you and your budget.

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Serving East Point
Georgia Since 1978

  • We are the Nation's #1 Trane Dealer.

  • We have an unbeatable warranty.

  • We offer more coupons than any other home service company.

  • We pass along the BEST pricing to our customers.

  • All repairs have a 1 year warranty.

  • With over 200 trucks and 300 technicians...we can get to you fast.

  • Never any after hours or late nite extra trip charges.

12,000+
5 Star Reviews

David and Lee did a great job cleaning my HVAC ducts. They were professional, kind, efficient, and explained the process well. They didn't mind when I took some cell phone pictures while they were working- and even helped. (David put his arm down into the same duct for an hour photo). Thanks guys, what a difference!

Jessica

Thank you Caleb Elliott for servicing our water heater. We are ready for winter! Caleb was very personable and did a thorough job servicing our water heater. We appreciate Reliable's commitment to service and keeping things running for us. Every service person we've had has been top notch. So glad we chose Reliable to take care of us.

Paul

Forrest Paron was our Reliable rep and he did an outstanding job! He was able to offer us a great price, fabulous financing and immediate installation. He even had the estimates we'd had done several years back to reference. We are very pleased! Thank you!

Sean

Excellent service!!! The whole staff was very professional. My furnace was installed quickly and the company made sure everything was brought up to code.

Angela

The total experience was stress free. The installers (Matt and Marty) were most thorough and professional people.

Marlene

Your company is the best from start to finish. The gentlemen that worked were honest and conscientious and they need to be rewarded! I have the utmost respect for you all!

Ted

If someone needs air conditioning, I will highly recommend your company. Thanks so much!

Marge

Max did a fantastic job installing our new Hot Water Heater. He is very professional, personable, and showed great attention to detail which is all very appreciated. We recommend Max and Reliable plumbing services 100%!

Mose

We had to replace our water heater. I called and got estimates from 2 companies. Reliable was quite a bit less expensive than their competitor. They installed same day and it only took him 2 hours. Bryan the technician was very informative and professional. He was patient with me while I was trying to decide between the tank or tankless unit. He went over all the pro's and con's and in detail with both installations and cost involved. I highly recommend Reliable!

Amanda

I scheduled my appointment on-line and within minutes received confirmation of the appointment window. The Technician (Max) text and phoned me prior to his arrival. Upon his arrival he evaluated my leaking tank, discussed options and explained installation issues of a tankless heater. Based on his industry knowledge I elected to replace tank for tank. He further explained the installation process, products (Rheem) and quoted the all inclusive price. He returned the following day on time and in a few hours had replaced the water heater, cleaned up and hauled away the old tank. Thanks Max! Great job!

Derrick

Reliable has been our go-to since we bought our house here 14 years ago. I cannot say enough positive about them. Their new equipment program is amazing and we upgraded to a top of the line tankless water heater, plus annual servicing and all sort of warranty coverage for a super low monthly payment (which demonstrates their conviction in the product if you think about it). Couldn't be more pleased. Special shout out to Garrison, Chris and the crew there for taking care of me and getting the new system installed promptly and making it happen. Thanks guys!

Max

These guys were super responsive when I called about my water heater which was pouring water out in my basement onto exposed wiring. Needles to say I was a bit concerned, and the person on the phone was very helpful. The technician Clint Sweat came out the same day, completely done within hours, and was very helpful. fixed some things that were clearly wrong before and installed a new water heater. I'm sold on these guys, this is the second time I've been especially impressed with similar good service and it was the same company, Reliable.

Chris

Wanted to get a tankless water heater. Had several companies come out to quote me on installation. Reliable was the only one who told me I needed a larger gas line. None of the other companies mentioned it. Probably saved me at least $4,000. Decided to stick with a standard Rheem water heater and they did a great job.

Scott

I had a couple of plumbing issues and called Reliable. Came out the next day. Called before they came. Gave me an hours notice. Which was great. Took care of both of my problems. Gave me a fair price on getting the work done. Provided me with a few options on a tankless rinnai hot water heater. Great job and highly recommend. My plumber Joseph Ewing did a terrific job for my wife and I . Thanks Joseph.

Bob

Called Reliable Saturday morning because of a leaking water heater that was 15 years old. Reliable quoted me a price and I asked if they could install today. Serviceman called me at 1:30 and met me at 2:00. My 30 year old house has an extremely small closet that holds heating unit and water heater. Brian F measured and checked twice. He had to disassemble the gas line to get to the water heater in. He was very courteous and extremely neat and conscientious. He explained everything and tested everything. Reliable has also installed a new heating/ac unit. Fair price, good warranties, great service. Brian F. Was professional and very knowledgeable. Great experience. I would recommend !!

Joanna

My 50 gal. electric hot water heater failed "after-hours" last Saturday night around 5:30 pm EST. I called to get replacement quotes from three local HVAC & Plumbing companies that I had heard advertise on 95.5 FM WSB radio e.g. Reliable, RS Andrews & Shumate. Wouldn't you know that Reliable Heating & Air was the ONLY company who was willing to come out the next day on Sunday to install a brand new 50 gal. electric hot water heater. Jordan showed up on time and was knowledgeable, courteous and after two hours I now have a brand new Rheem 50 gal. electric hot water and would certainly recommend Reliable Heating & Air to family & friends for exceeding my expectations.

Dever

Joseph and his partner came out to the house and called ahead of time just as expected. I needed an estimate to replace my electric 50 gallon water heater with a tankless gas system. My current system is original and 15 years old. They quickly surveyed the current setup and build options and gave me a quote. I had already researched the cost of the unit and average labor costs. Their quote was exactly what I expected it to be. They didn't take much of my time since it was obvious I was exceedingly busy, as it was my only day off work. Joseph as his partner were professional and confident in their ability to make a seamless and fast transition to the new water heater system. They answered all my of questions and made good suggestions that I hadn't thought of.

Daniel

During the hot summers and cold winters, I really depend on Reliable Heating & Air to keep my two Trane HVAC systems running perfectly. Today Eric performed my Gold Maintenance check-up on both my systems and did a superb job. Thank you Eric and Reliable for allowing my family and I to "reliably" stay comfortable in our home, month-to-month, year-to-year!

Marc

I have been a customer of Reliable Heating and Air for many years. Last May I replaced both HVAC units in my home with Reliable Trane systems. Today I had scheduled routine maintenance on my units, I had the pleasure of having Deon Triplett service them. He was professional, courteous and took his time to give me the best, quality service. What a nice young man, it was a pleasure meeting him and going forward will always request him. Thank you Reliable for being my 1st choice and thank you Deon, my #1 choice in service technicians. Keep up the good work! Sharon in Alpharetta

Sharon

Last September, both of my HVAC units went out. I met with Lee Cook, who gave me a quote and explained everything in detail. In April 2019, I had two Trane HVAC units installed by James, Cameron, Ryan, and Jared. They were very professional. They removed the old systems and installed the news systems and didn't leave a mess. They showed me the new equipment and made sure both units were in working order before leaving. They arrived on time and worked diligently throughout the day. Now that the weather has gotten hot in Atlanta, I am very grateful that I had the two units installed. My home is cool and comfortable and I am not worried that I will come home to a hot house, because the AC units have gone out. Thank you, Reliable Heating and Air for providing me with quality service, equipment, and peace of mind.

Alyssa

Darrell and Quentin did fantastic installation work of two Trane AC units and two furnaces. Our house had some units that were on their death beds and last Summer was unbearable. The house is now back on its feet and better than ever - great climate in here. The technicians were knowledgeable and friendly and walked me through everything, including in-depth thermostat usage. When our third AC unit goes out, (which it will...) I will only request the stellar work of Darrell and Quentin.

Antone

I purchased the service plan with my new central heating and cooling system a couple years ago and the service technicians in this case (Pete Schroeder) have all been very helpful and pleasant in providing very timely service. They take the time to explain what service they are performing and took the time to answer all my questions. Great folks, great service and great Trane HVAC system! 5 Star + rating! Being responsible for installation and maintenance of Electrical Power and HVAC systems for large commercial buildings, I can appreciate the knowledge and service your technicians perform and the quality and reliability of the Trane systems.

Robert

Thank you Reliable for sending two great HVAC Technicians to restore warmth and heat to our very cold home after our furnace broke. Josh and Chris did a fantastic and professional job of removing our broken furnace and installing our new XC-80 Trane Furnace. Thank you Reliable for promptly responding and for our HVAC Comfort Specialist, Lee Cook. Always a great experience working with Reliable Heating and Air.

Gayle

Great job today by Darrell and Quentin, installing our new Trane HVAC system from Reliable. They were both very polite, courteous and professional in their approach to the job and interacting with me and my wife. Did a great job reviewing the system operation, recommended maintenance items with me and answered all our questions.

Mark

I just replaced my 15 year old HVAC system with a new 2-Ton Trane system. After consulting with and obtaining quotes from 5 different HVAC contractors, I chose Reliable Heating & Air because of their excellent reputation, product quality, service, warranty and the overall value of their proposal. The salesperson, Vic Edens, was very knowledgeable, professional and took the time to make sure I got the right system for my home. The installers, Jorge and Eric, were on-time, professional and efficient. I am very pleased with my new system and would absolutely recommend Reliable Heating & Air to anyone in need of such service.

Robbie

I had a Trane multiple zoned variable speed ac unit installed by Reliable heating and air several months ago which was quite involved and took nearly all day to complete, however everything went very smoothly and the installers were great at explaining the process and cleaning up afterwards plus my electric bill is over $100 less each month!

Roy

After searching, reviewing and evaluating several companies long and hard my husband and I called Reliable. They were kind enough to send Mr. Riddick to our home. He did a painless evaluation and sat down with us. His presentation was awesome making our decision very easy to make. A few days later I had the pleasure of meeting our technicians Terrell and Jared. They called me before they came and when they arrived they were very respectful and nice men. These two gentlemen worked very hard and great together. They explained to us everything that we needed to know. And when they left our home you wouldn't had known they had been there. They picked up after themselves as they worked. We're so happy to have air conditioning again and I can't wait too have great heat in the winter. We purchased a Trane 3.5 ton 16 SEER and its big and it works beautifully.

Lori

We had extensive remodeling at our home and felt there was still construction dust recirculating in the house. We called Reliable for a complete duct cleaning. Sam and Jonathan arrived on time and explained what they were going to do. They worked efficiently and professionally. Their work was done with respect to the homeowners. They worked as a team and cleaned up after themselves. After they finished they showed us what they had done. I'd highly recommend them to anyone needing a duct cleaning. We feel we are breathing much cleaner air.

Kathleen

I would definitely recommend this company to anyone who needs air duct cleaning. The service offered by their technicians was remarkable. Everything was explained in detail to us. The work was done perfectly. Will highly recommend.

Alan

Everado did a fantastic job with our dryer vent cleaning. He was very thorough and answered any questions we had. He also inspected our ductwork and explained how the process works. We decided to go forward with the duct cleaning.

Frank

The duct cleaning took 9.5 hours. The technician was polite and knowledgeable. He vacuumed up all debris at the end. He showed me the dirty vents and filters through out the process. Extremely happy with the service.

Nancy

Great service for duct cleaning and inspection. Worked around my schedule and seems to have fixed my issue with new construction debris in my ductwork.

Ryan

Josh Marer was great. He showed up on time, was very knowledgeable about the job (duct cleaning) and informed me of exactly what he was doing. He was concerned about my pets getting out when the door needed to be open. He was very competent, efficient and hard working. He also coordinated another service tech to come out when he noticed a problem with the AC.

Betsy

Josh M. was our technician today for a duct cleaning. He was thorough, knowledgeable, and caring. He took time to point out energy saving tips and kept us in the loop for every step of the process. Josh showed us before and after photos, and even took care of cleaning our dryer vent!

Tiffany

Excellent! So happy with our duct cleaning services. Josh was extremely thorough, professional and personable. After buying an older home with multiple previous owners, we truly appreciate Josh getting everything clean and working efficiently. Thank you! Will highly recommend Josh and Reliable to others.

Jenni

Professional on the phone and at the house. The before and after pictures of the duct cleaning let me know the money was well spent. Excellent work. Thank you!

Will

Every aspect of the work Reliable has done, from their Duct cleaning team, to their new HVAC installers, to their annual inspectors and business office people, has been the epitome of professional.

John

We found our unit making a strange noise and Reliable came right out that same afternoon and found the problem. We have the "Comfort as a Service" plan through Reliable so there was no charge for the trip and repair. Jeremy did a great job and was on his way shortly. Thank you!

Ben

Reliable Heating and Air has provided me with a wonderful stress free experience. Everyone from the initial service tech, the sales staff and the installers have all been extremely professional providing a high quality experience. Everyone was timely and took care upon entering and exiting my home. Each step of the process was explained and work completed timely. Enjoying my new system and this nice COLD air.

Kathy