Need Heat Pump Repair?
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Contact us online or call us at 770.594.9969 to schedule your appointment. We'll call you to confirm your time. We'll also send you a confirmation email with a picture of your tech, so you know who to look for.
Your tech will explain what's wrong with your heat pump and give you the most cost-effective repair options, with straightforward pricing for each.
On the day of the repair, your tech will:
- Protect your home by laying down drop cloths and wearing shoe covers.
- Repair your heat pump. If we don't fix it, we'll keep coming back until we do.
- Leave your home cleaner than they found it.
Excellent service is our priority. If you're not happy with our service, let us know in the follow-up survey. We'll do everything we can to make it right.
Heat Pump Fixes
Try these simple fixes before calling a pro.
Is Your Heat Pump Blowing Cool Air?
- Check the thermostat switch. Make sure it's set to "HEAT" and not "COOL". (This might sound obvious, but it happens.)
- Change your air filter. A dirty filter restricts air flow, which can cause a lot of problems for a heat pump. If your air filter is dirty, replace it with a new one.
- Clean your outside unit. Your outdoor unit needs air flow to effectively warm your home. Make sure nothing (foliage, boxes, a fence, etc.) is blocking your outdoor unit. If the coils are dirty, you can clean them gently (they're fragile and bend easily) with a garden hose.
- It might be in "defrost mode". To prevent your outdoor coils from freezing up when it's cold outside, your heat pump will essentially enter cooling mode for a few minutes so the outdoor coils can warm up. If the outdoor fan has stopped running and you see puffs of steam from the unit, it's in defrost mode. It should switch back to heating mode in a few minutes.
Is Your Heat Pump Not Blowing Air At All?
- Change the thermostat batteries. If the thermostat batteries are dead, your heat pump won't even turn on.
- Make sure your vents are open. Check to make sure:
- A supply vent (the ones that push out warm air) didn't accidentally get closed
- Your return vents (the ones that pull cold air from your home) aren't obstructed by anything
- Check your breaker. If your circuit breaker has tripped, switch it back to "ON". If it keeps tripping, you have a bigger issue that a professional will need to fix.