Nominate a Reliable First Responder Relief Contest



Do you know a first responder who's in need of a new heating & cooling system or water heater for their home? Maybe their air conditioner broke down at the end of last summer or their water heater is 15+ years old....let Reliable install a complete new heating and cooling system or 40 gallon tank water heater for them! Starting in May 2020, and with the help of our wonderful partners Goodman and Southern Pipe, Reliable will be giving away brand new equipment each month to worthy first responders in the area. That's two gifts each month.

We understand there are a LOT of first responders out there who have helped all of us get through this. We want to help the HEROES by giving a 100% FREE AC System or Water Heater, but we need YOU to help us find the heroes in need. Do you know a first responder who needs us? This relief offer applies to the grocery store team members, postal delivery workers, food delivery workers, teachers, front line technicians, EMTs, nurses, doctors, police and fire fighters… you name it!

Nominate them by filling out the form below. We will be selecting 2 new first responders at the end of each month.

Nominate your First Responder by filling out the form below:

a person wearing a costume and holding a sign

Heroes to Heroes: 
Reliable Heating & Air Giving Back to Essential Workers

Supporting our heroes during the pandemic opened up our eyes as to what exactly a hero is. It's doctors, nurses, paramedics, firefighters, but also the grocery store team members that stayed open every day. The delivery drivers who brought us food and groceries. The plumbers, electricians, heating & air technicians that kept working to make sure people were safe and comfortable in their homes. To give back to these essential workers we had our community nominate heroes who needed a water heater or heating & cooling system and each month we picked two winners and gave them a HUGE surprise!


1. Eligibility

Nominate a First Responder (the "Contest") is open to the Greater Atlanta Metro Area (RHA service area) and nominees who are at least eighteen (18) years old at the time of entry and a current legal homeowner of a residential property within the RHA service area. This home must be already fitted for heating and cooling equipment or water heater installation. Employees of Reliable Heating & Air and other companies associated with the promotion of the Contest, and their respective parents, subsidiaries, affiliates and advertising and promotion agencies as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible. The Contest is subject to federal, state, and local laws and regulations.

2. Sponsor

The Contest is sponsored by Reliable Heating & Air, located at 1305 Chastain Road Suite 500, Kennesaw, Georgia 30144. In association with Trane, Goodman and Southern Pipe.

3. Agreement to Official Rules

Participation in the Contest constitutes entrant's full and unconditional agreement to and acceptance of these Official Rules and the decisions of the Sponsor, which are final and binding. Winning a prize is contingent upon being compliant with these Official Rules and fulfilling all other requirements set forth herein.

4. Contest Period

The Contest begins on May 01, 2020 and will continue until further notice (the "Contest Period"). Entries that are submitted before or after the Contest Period will be disqualified. Submissions will be accepted for the duration of the Contest using any of the following methods:

Online Form

5. How to Enter
: This method of entry will be available by visiting our website ( and following the directions provided to fill out the entry information and submit.
Limit one (1) entry per person, per email address, and per household for the duration of the Contest Period, regardless of method of entry. Entries received from any person, e-mail address, or household in excess of the stated limitation will be void. All entries become the property of Sponsor and will not be acknowledged or returned.

6. Prize Drawing
On or about the 1
st of the following month, the Sponsor will select potential winners in a review among all eligible entries received. The odds of being selected depend on the number of entries received. The Sponsor will attempt to notify the potential winner via telephone or email on or about the 1st of the following month. If the potential winner cannot be contacted within five (5) days after the date of the first attempt to contact him/her, the Sponsor may select an alternate potential winner in his/her place at random from the remaining non-winning, eligible entries.

7. Winner Notification
The potential winners will be notified in person by Reliable Heating & Air employees or by phone or email. Each potential winner will be required to complete, sign and submit a Declaration of Compliance within five (5) days of the date notice or attempted notice is sent, in order for his/her prize to be installed. If a potential winner cannot be contacted or fails to submit the Declaration of Compliance within the required time (if applicable), or prize is returned as undeliverable, potential winner forfeits prize. Potential winners must continue to comply with all terms and conditions of these Official Rules and winning is contingent upon fulfilling all requirements. In the event that a potential winner is disqualified for any reason, Sponsor will award the applicable prize to an alternate winner by choosing from among all remaining eligible entries. Only three (3) alternate drawings will be held, after which the prize will remain un-awarded. Prizes will be fulfilled approximately 1-4 weeks after the conclusion of the Contest.

8. Prizes
One complete heating & cooling system or conventional gas or electric tank water heater including installation.

9. General Conditions
In the event that the operation, security, or administration of the Contest is impaired in any way for any reason, including, but not limited to fraud, virus, bug, worm, unauthorized human intervention or other technical problem, or in the event the Contest is unable to run as planned for any other reason, as determined by Sponsor in its sole discretion, the Sponsor may, in its sole discretion, either (a) suspend the Contest to address the impairment and then resume the Contest in a manner that best conforms to the spirit of these Official Rules or (b) terminate the Contest and, in the event of termination, award the prize at random from among the eligible, non-suspect entries received up to the time of the impairment. The Sponsor reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Contest or to be acting in violation of these Official Rules or in an unsportsmanlike or disruptive manner. Any attempt by any person to damage the website or undermine the legitimate operation of the Contest may be a violation of criminal and civil law, and, should such an attempt be made, the Sponsor reserves the right to seek damages (including attorney's fees) and any other remedies from any such person to the fullest extent permitted by law. Failure by the Sponsor to enforce any provision of these Official Rules shall not constitute a waiver of that provision.

10. Release and Limitations of Liability
By participating in the Contest, entrants agree to release and hold harmless the Sponsor, and each of their respective parents, subsidiaries, affiliates, advertising and promotion agencies, other companies associated with the Contest, and each of their respective officers, directors, employees, shareholders, representatives, and agents (the Released Parties) from and against any claim or cause of action arising out of participation in the Contest or receipt or use of the prize (including any travel or activity related thereto), including, but not limited to: (a) any technical errors associated with the Contest, including lost, interrupted or unavailable Internet Service Provider (ISP), network, server, wireless service provider, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone, cellular tower or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties; (b) unauthorized human intervention in the Contest; (c) mechanical, network, electronic, computer, human, printing or typographical errors; (d) application downloads, (e) any other errors or problems in connection with the Contest, including, without limitation, errors that may occur in the administration of the Contest, the announcement of the winner, the cancellation or postponement of the event and/or the flyover, if applicable, the incorrect downloading of the application, the processing of entries application downloads or in any Contest-related materials; or (f) injury, death, losses or damages of any kind, to persons or property which may be caused, directly or indirectly, in whole or in part, from entrants participation in the Contest or acceptance, receipt or misuse of the prize (including any travel or activity related thereto). Entrant further agrees that in any cause of action, the Released Parties liability will be limited to the cost of entering and participating in the Contest, and in no event shall the entrant be entitled to receive attorney's fees. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in the Contest. Entrant waives the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.

11. Disputes
Except where prohibited, each entrant agrees that any and all disputes, claims and causes of action arising out of, or connected with, the Contest or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Georgia. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, entrants rights and obligations, or the rights and obligations of the Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the laws of Georgia, without giving effect to any choice of law or conflict of law rules, which would cause the application of the laws of any jurisdiction other than Georgia.

12. Privacy
Information collected from entrants is subject to sponsor's privacy policy